Conference Agenda | Information

Register Online

Lodging Information

Sponsors/Exhibitor Information

Conference Program

Presentations

CPE Credit: This program contains a total of 18 CPE credits if all possible sessions are attended. CPE credits, prerequisites, Learning Objectives, and Fields of Study for each session are listed in the descriptions below. The Instruction Method for all conference sessions is Group Live.

Courses | Click on a Course Name for Detailed Information

Sunday, March 25:

1201-HFMA Certification Course

1202-Accounting/Finance: FASB Hot Topics

1203-Revenue Cycle: What's New with RAC and MAC Audits

1204-Accounting/Finance: Compliance Related to Community Health Needs Assessments

1205-Revenue Cycle: RAC and MAC Appeal Strategies

1206-Accounting/Finance: Governance From an IRS Perspective

1207-Revenue Cycle: ICD-10 Implementation

1208-General Session: HFMA and Healthcare Leadership

Monday, March 26:

1209-General Session: Global Healthcare Economics

1210-General Session: Accountable Care Organizations

1211-Concurrent Session: Reaping the Benefits of Understanding Today's Healthcare Consumers

1212-Operations: Person-Centric Healthcare Transformation

1213-Concurrent Session: Population Management

1214-Operations: Aligning Physicians with Measures of Patient Experience with Today's Reimbursement Models

1215-General Session: Driving Cultural Change for Supply Chain Process Improvement

1216-General Session: Physician Alignment Discussion Panel

1217-General Session: Disaster Recovery..The Joplin, Missouri Experience

Tuesday, March 27

1218-Concurrent Session: CNO Panel Discussion

1219- Concurrent Session: Leadership: Change..It's Not Just Small Coins

1220-Leadership: Mentoring..Moving Yourself and Your Employees Forward

1221-Concurrent Session: Medicare/Managed Care/1115 Waiver

1222-General Session: Legislative Update

Sunday, March 25

12:30 - 6:30 pm Conference Registration

1:00 - 4:10 pm Concurrent Session
HFMA Certification Course
Course: 1201 | CPE Credit: 4.5 | Level: Basic | Prerequisites: None

1:00 - 1:50 pm Concurrent Session
Accounting & Finance Track: FASB Accounting Hot Topics
Course 1202 | CPE Credit: 1.0 | Level: Intermediate | Prerequisites: Basic familiarity with FASB Rules.

Topic Description: This session will address recent FASB pronouncements as well as topics on the current FASB agenda and current joint FASB-IASB agenda.

Field of Study: Accounting

Learning Objectives: After this session, attendees will be able to identify new accounting pronouncments relevant to their organization that recently went into effect or are pending adoption. They will also be able to identify the potential implications to their organization's financial statements and financial statement disclosures.

Who Should Attend: Healthcare finance and accounting personnel including controllers and CFO's.

Laura Zenick, CPA - Senior Manager, PwC National Professional Services Group |Laura Zenick's primary focus is assisting engagement teams and clients in the healthcare, education, not-for-profit and governmental arenas. She provides engagement teams and clients with advice on complex accounting, auditing, financial reporting and SEC compliance matters. Laura also completes reviews of offering documents and financial statements for compliance with generally accepted accounting principles. Prior to her current role, Laura was located in the PwC Dallas office for eight years. While in Dallas, she worked in the assurance practice serving public (including SEC and non-SEC registrants) and private clients (including non-public, not-for-profit and portfolio companies). Laura is the co-author of several PwC publications (2010), including "Emerging Issues - Summary of Emerging Accounting, Tax and Regulatory Issues in 2010", "Looking Ahead to New Lease Accounting Standards, and Revenue Recognition…Full Speed Ahead - Healthcare Industry Supplement".

1:00 - 1:50 pm Concurrent Session
Revenue Cycle Track: What's New with RAC and MAC
Course 1203 | CPE Credit: 1.0 | Level: Basic | Prerequisites: None

Field of Study: Specialized Knowledge & Application

Topic Description: Coming soon

Learning Objectives: Coming soon

Who Should Attend: Coming soon

Day Egusquiza - President, AR Systems - Twin Falls, Idaho | Day Egusquiza brings over 28 years experience in health care reimbursement, business office operations, contracting and compliance implementation. Additionally, her experience includes eight years as a Director of a Physician Medical Management billing service and most recently completed an integrated business office between a hospital and a large physician clinic. She has been an entrepreneur in hospital and physician practice accounts receivable management and a leader in redesigning numerous organizations. Her work includes providing insight and guidance as a compliance, HIPAA and APC educator to department heads as well as Business operation’s staff. Charge Master, Charge Capture and Lost Revenue are part of her fun project list and yes, RAC!

1:50 - 3:05 pm Concurrent Session
Accounting & Finance Track: Compliance Related to Community Health Needs Assessments
Course 1204 | CPE Credit: 1.5 | Level: Intermediate | Prerequisites: A basic knowledge of Needs Assessment issues

Topic Description: New Internal Revenue Code 501(r) imposes additional requirements for hospitals to attain and maintain taxexempt status under Internal Revenue Code 501(c)(3). This program will provide an overview of the specific requirements of 501(r) related to the Community Health Needs Assessment as well as provide hospital management and board members with a better understanding of the key components of a Community Health Needs Assessment that are necessary to meet and maintain compliance. Additionally, this program will assist organizations in planning for and understanding their initial Community Health Needs Assessment.

Learning Objectives: Overview of the requirements of IRC Section 501(r); Specific 501(r) requirements related to Community Health Needs Assessments; Overview of Community Health Needs Assessment requirements as outlined in IRS Notice 2011-52; Review 2011 Revised Schedule H, Part V; Discuss the key elements of a Community Health Needs Assessments; Recognize whether a Community Health Needs Assessment meets the requirements of 501(r).

Who Should Attend: Accounting and hospital personnel directly or indirectly involved with exemption related issues and/or Form 990 Schedule H reporting.

Paige Gerich, CPA - Partner, BKD, LLP - Houston, TX |Paige Gerich has more than 20 years of experience providing tax services to a broad range of health care institutions, physician and clinical practices and other not-for-profit organizations. She is the not-for-profit team leader for BKD's South Region and is charged with growth and development of not-for-profit tax services for the region. Paige performs comprehensive reviews of not-for-profit activities to identify and help mitigate exposure areas related to private inurement, intermediate sanctions, worker classification and unrelated business taxable income issues. She also has extensive experience dealing with IRS examinations, obtaining favorable determination letters, private letter rulings and closing agreements. Paige provides tax and tax planning, financial and retirement planning services for key executives and compliance and business tax services. She is a frequent speaker for industry group meetings and conventions and presents a variety of tax topics.

1:50 - 3:05 pmConcurrent Session
Revenue Cycle Track: RAC and MAC Appeal Strategies
Course: 1205 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Field of Study-Specialized Knowledge & Application

Topic Description-Coming soon

Learning Objectives-Coming soon

Who Should Attend-Coming soon

Day Egusquiza- President, AR Systems - Twin Falls, Idaho |Day Egusquiza brings over 28 years experience in health care reimbursement, business office operations, contracting and compliance implementation. Additionally, her experience includes eight years as a Director of a Physician Medical Management billing service and most recently completed an integrated business office between a hospital and a large physician clinic. She has been an entrepreneur in hospital and physician practice accounts receivable management and a leader in redesigning numerous organizations. Her work includes providing insight and guidance as a compliance, HIPAA and APC educator to department heads as well as Business operation’s staff. Charge Master, Charge Capture and Lost Revenue are part of her fun project list and yes, RAC!

3:05 - 3:20 pm Refreshment Break

3:20 - 4:10 pm Concurrent Session
Accounting & Finance Track: Governance From an IRS Perspective
Course 1206 | CPE Credit: 1.0 | Level: Intermediate | Prerequisites: Basic knowledge and understandingof governance issues.

Topic Description: An examination of why governance should be important to not-for-profit (NFP) entities, as well as the IRS’ current perspective of “good governance equals good compliance”.

Learning Objectives: Learners will gain knowledge on the following topics as a result of taking this course: Why “good governance” is important for NFPs of any size; Governance reforms relevant to NFPs; Current regulatory/market environment around governance; The principles of good governance, including best practices and what the IRS considers “good governance”; IRS focus on governance, including use of information provided by Form 990 and potential sanctions due to poor governance.

Who Should Attend: Accounting personnel and financial executives

Sriram Srinivasan - Tax Senior Manager, Deloitte - Dallas, TX | Sriram (“Ram”) Srinivasan is a tax senior manager in the Private Company Services group in the Dallas office. Ram has more than 10 years of professional experience in tax and accounting practices including tax compliance and consulting for both tax-exempt and taxable entities. He has worked with large, integrated for-profit and not-for-profit health systems, as well as universities and related research facilities and joint ventures. He currently serves tax-exempt clients throughout the states of Texas, Arkansas, Louisiana, and Missouri. He has previously been a speaker at HFMA and Texas Society of CPAs events regarding Form 990 considerations for tax-exempt entities

3:20 - 4:10 pmConcurrent Session
Revenue Cycle Track: ICD-10..Mitigating the Risk and Maximizing the Opportunities
Course 1207 | CPE Credit: 1.0 | Level: Basic | Prerequisites: None

Topic Description: This session will review trends across the industry and challenges that many provider organizations are facing around the transition to ICD-10. Those challenges focus on the key areas affected by ICD-10: strategic, financial, operational, information technology and clinical.

Learning Objectives Attendees will learn the appropriate approach and types of planning tools that an organization will need for a successful transition. The session will also discuss how organizations can leverage technology to assist with implementation/remediation activities and on-going efficiency after October 1, 2013.

Who Should Attend: CFO, CIO, CNO, COO, Directors - HIM, Director - Patient Financial Services, Director – Quality, etc.

Shely O'Laughlin - V.P. Revenue Cycle, 5010/ICD-10 Provider Program - Augusta, KS |Prior to her current role, Shely was the Director of the Revenue Cycle team, managing a team that provides patient access and revenue cycle services. Shely has more than 15 years of experience in the health care industry. She came to OptumInsight in November of 2008 after being an engagement manager at Global Works Systems, Inc., now an OptumInsight company. Shely has also worked at provider organizations, having served as a billing operations manager at a large multi-specialty clinic in the Midwest. Her background includes all facets of the revenue cycle. She is also a subject matter expert on many applications of GE Centricity Business software suite. She is able to offer a unique perspective and solutions from an operational and systematic approach based on her past experience and knowledge. Shely is responsible for leading the 5010/ICD-10 solution offering from business readiness through implementation, internal 5010/ICD-10 education and training, resource management and new business development to the marketplace.

4:10 - 5:00 pm General Session
HFMA and Healthcare Leadership
Course 1208 | CPE Credit: 1.0 | Level: Basic | Prerequisites: none

Topic Description: Coming soon.

Learning Objectives: Coming soon.

Who Should Attend: Coming soon.

Joseph Fifer - VP Hospital Finance, Spectrum Health - Grand Rapids, MI

5:00 - 6:30 pm Welcome Reception - Ballroom Mezzanine

Monday, March 26

7:00 am - 5:00 pm Conference Registration

7:30 - 8:30 am Breakfast

8:00 - 8:50 am General Session
Global Healthcare Economics
Course 1209 | CPE Credit: 1.0 | Level: Intermediate |Prerequisites: Basic understanding of healthcare issues

Topic Description: This presentation will give attendees an opportunity to learn about the state of the healthcare industry from John Bardis, Chairman, President and CEO of MedAssets. Mr. Bardis will focus on the current and future financial state of the industry and innovative solutions and best practices to lower costs, increase efficiency and improve the quality of care.

Learning Objectives:Participants will learn how the global economy affects U.S. healthcare; what preparations they must take in facing complex healthcare processes and margin pressures; and how to adopt new processes and capabilities in order to improve efficiency and care quality.

Who Should Attend: CEO’s, CFO's, Revenue Cycle Directors/Managers, and all potential leaders

John Bardis - Chairman, President, CEO, MedAssets | John Bardis founded MedAssets in June 1999, and has been the Company's Chairman, President and Chief Executive Officer of MedAssets since inception. Mr. Bardis has more than 25 years experience in the healthcare industry and is a national speaker on the topic of healthcare reform and global economics. Beginning with American Hospital Supply and Baxter International, he held various senior management positions, including Vice President of the Baxter Operating Room Division and General Manager of the Eastern Zone. Mr. Bardis left Baxter in 1987 to join Kinetic Concepts. Kinetic Concepts and departed as President in 1992. From 1992 to 1997, Mr. Bardis was President and CEO of TheraTx, Inc. TheraTx. Mr. Bardis was named Entrepreneur of the year by INC Magazine in 1995. Mr. Bardis graduated with a B.S. in Business from the University of Arizona. He serves on the board of USA wrestling, the National governing body for amateur wrestling, is founder of Hire Heroes USA and is Chairman of the Atlanta Fire Youth Hockey Club. Bardis was also named Team Leader of the U.S. Greco-Roman Wrestling Team for the 2008 Beijing Olympics and served as Team Leader in the 2007 World Championships where Team USA won the world team title for the first time in wrestling history. In the Fall of 2011, Mr. Bardis was appointed to the board of the United States Anti-Doping Agency (USADA).

8:50 - 10:05 am General Session
Accountable Care OrganizationsCourse 1210 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description: Coming soon

Learning Objectives: P

Who Should Attend: A

Joseph Fifer - VP Hospital Finance, Spectrum Health - Grand Rapids, MI | C

10:05 - 10:35 Refreshment Break

10:20 - 11:10 Concurrent Session
Reaping the Benefits of Understanding Today's Healthcare Consumers
Course 1211 | CPE Credit: 1.0 | Level: Basic | Prerequisites: None

Topic Description: Patient experience is being discussed as the possible “holy grail” of outcome-based healthcare evaluation and reimbursement. Yet, today’s healthcare consumers are demanding, different and ready to instantly share their unfiltered opinions through social media. Aligning with consumer interest can be a key differentiator for profitable healthcare delivery while a lack of understanding carries a high cost.

Learning Objectives: After this session, attendees will be able to: Use best practices of consumer-pleasing principles in their facilities, learned from retail businesses and other providers; Discern what their desired patient population really wants and needs; Understand new factors shaping their facilities’ competitive positioning, as well as marketplace opportunities and risks; Evaluate the risks versus value of marketing to healthcare consumers, including social media.

Who Should Attend: Decisions makers who influence the ways in which providers interact with their consumers – from budget and technology oversight to having input on marketing and communication plans.

Cynthia Pharr Lee - President, C. Pharr & Company | Cynthia Pharr Lee is president of C. Pharr & Company, a public relations and marketing communications firm (www.pharrpr.com) While leading several of the largest PR firms in Dallas, she was elected national chairman of the Counselors Academy of the Public Relations Society of America, selected a PRSA-Fellow and received numerous awards for business leadership. Ms. Pharr Lee’s firms have provided marketing and communications counsel to community hospitals of all sizes, national healthcare providers, specialty healthcare providers and consultants, as well as health plans.

10:35 - 11:25 Concurrent Session
Operations Track: Person-Centric Healthcare Transformation
Course 1212 | CPE Credit: 1.0 | Level: Basic | Prerequisites: None

Topic Description: A

Learning Objectives: A

Who Should Attend: A

James R. Brown, MD - V.P. and Chief Medical Officer, Seton Health Plan - Austin, TX |As Vice President and CMO, Dr. Brown has network responsibility for Case Management in 6 Seton facilities. A seasoned physician executive with expertise in hospital administration and all aspects of managed care, Dr. Brown is responsible for identifying and developing population care management, risk management and financial solutions that help the Seton Health Plan and provider network become more clinically integrated and financially accountable. Before joining Seton Healthcare Network, Dr. Brown had a senior management role in a major nationally recognized healthcare system and was in private practice for 10 years.

11:10 am - 12:00 pm Concurrent Session
Is Population Management a Gamble or a Sure Bet?
Course 1213 | CPE Credit: 1.0 | Level: Basic | Prerequisites: None

Topic Description: For years population management wasn’t even in the cards. Today, it is a major force in structuring the ‘new’ virtual healthcare system. Optimize your hospital’s / system’s performance by becoming familiar with all the steps required in transitioning from individual health and wellness programs to a true population management system. Move from a guessing game with few measurements to quantifiable results that tip the odds in your favor.

Learning Objectives: Shift your business model and philosophy to drive the transition from individual health and wellness programs to population management—targeting, analytics, coaching and measurements; Determine how to manage a population to improve quality and reduce healthcare costs; Identify the reasons employers in your market want and need to use population management; Learn ‘how to’ focus on a population and not just an individual disease state; Determine ‘how to’ use a ‘buy-in’ model for physicians and caregivers when implementing population management.

Rich Williams - President, Advanced Plan for Health | Rich Williams is a founder and Principal of the Advanced Plan for Health, a firm focused on improving the health of persons in health plans, while reducing the costs of those plans through sustainable changes in developing and managing populations. Mr. Williams received an undergraduate degree from the State University of New York (SUNY) at Albany, a Masters in Health Administration from SUNY Stony Brook and an MBA in Finance from DePaul in Chicago. He has taught at Xavier University, the University of Cincinnati, Rockhurst College and Webster University. Positions held include: CEO of a regional health system with a dozen facilities; EVP of a 27 hospital/10 Long term care center health system; COO of a 25 hospital system with 25,000 employees; President of a consulting business specializing in business development, marketing and sales with managed care organizations, hospitals, physician groups and other healthcare services organizations; President of a hospital-based for-profit company developing profitable and sustainable products and programs.

11:25 am - 12:15 pm Concurrent Session
Operations Track: Aligning Physicians with Measures of Patient Experience with Today's Reimbursement Models
Course 1214 | CPE Credit: 1.0 | Level: Basic | Prerequisites: None

Topic Description: The advent of Value Based Purchasing is creating a need for stronger alignment between stakeholders and metrics to improve the patient experience and reduce potentially preventable readmissions. An overview of key elements of Value Based Purchasing is discussed, followed by the importance of engaging physicians, and considerations for changing behavior toward improving hospital outcomes.

Learning Objectives: After this session, attendees will be able to: Describe the current milieu which is prompting creative, time-sensitive initiatives in the areas of patient experience and preventing unnecessary readmissions; Understand the increasing importance of aligning physicians with hospital outcomes as a key stakeholder of patient experience metrics; Learn about ways to engage physicians in hospital and ambulatory based improvements efforts of improving the patient experience.

Who Should Attend: Finance, Senior Executives, Physicians/Healthcare Clinicians

Jennifer Volland, RN, BSN, MBE, FACHE - VP Program Development, Acute Care Services, National Research Corporation - Lincoln, NE| Jen comes from a clinical healthcare background where she served as VP of Nursing at Cancer Treatment Centers of America (CTCA), in Zion, Illinois. At CTCA, she developed enterprise-wide Nursing collaboration and transitioned the nursing staff through multiple endeavors including outpatient stem cell unit and outpatient infusion center renovation and expansion; implementation of nursing shared governance; and was involved with nursing’s transition to electronic self-scheduling, medication and laboratory bar-coding systems. Prior to CTCA, Jen was Assistant Vice President at Valley Baptist Medical Center (VBMC), located in Harlingen, Texas. In this role, Jen was the VBMC home health and hospice Administrator under the state of Texas for their Harlingen and Brownsville locations; had oversight for all VBMC inpatient, outpatient and skilled nursing facility rehabilitation services in Harlingen, Brownsville and South Padre Island; outpatient VBMC psychiatric services in Harlingen and Brownsville; and the VBMC orthopedic service line located at Harlingen.

Gregg Loughman - Sr. Director of Program Development, National Research Corporation - Lincoln, NE|Gregg partners with health systems, medical groups and national quality stakeholders to develop standards and direction on improving the delivery of patient centered care. Gregg works with clients to assist them in creating programs to engage physicians and healthcare executives, linking patient experience measures to clinical outcomes and preparing hospitals and medical practices for ACO, PCMH and CG-CAHPS programs. Prior to joining NRC Picker, Gregg worked with healthcare providers across the continuum of care in the United States, Canada, and Western Europe on quality improvement projects ranging from patient experience to decisions support systems used in labor and delivery settings.

12:00 - 1:00 pm Lunch

1:00 - 2:15 pm General Session
Driving Cultural Change for Supply Chain Process Improvement
Course 1215 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description: This presentation will addresses how one group of regional healthcare providers, the Texas Purchasing Coalition, utilized clinical discourse to change the culture within their organizations, applied methodologies to maximize clinical value analysis teams that drive clinical discourse within a multi-system “virtual IDN.” Attendees will be able to understand and apply the learnings from a “Periop 5” case study used by 11 IDNs to manage material cost reduction in five historically problematic supply categories: Suture, Endomechanicals, Trocars, Mesh and Topical Skin Adhesives. This presentation will also discuss the creation/presence of discipline, structure and most importantly – mutual accountability where no formal governance structure exists. Attendees will be able to create a system of “guided autonomy”, sample the guided autonomy methodology and key steps to implement within an organization and identify key steps to drive cultural and behavioral change for performance improvement.

Learning Objectives: After this session, attendees will be able to: understand and apply learnings from a "Periop 5" case study; understand and apply learnings using a system of "guided anatomy"; implement change and engage in performance improvement measures.

Who Should Attend: Supply Chain Executives

Sandra Wise, RN, MBA - Director Clinical Resources, The Texas Purchasing Coalition - Dallas, TX |Ms. Wise has been in the healthcare industry for more than thirty years, specializing in healthcare operations and marketing and, most recently, supply chain management. Beginning her career as a staff nurse, she spent 20 years at a large healthcare system in Texas where she held positions to include clinical care, administrative oversight, programmatic development, strategic planning, redesign of the women and children's units and corporate marketing. Currently, she is the director of clinical resources for the Texas Purchasing Coalition, a member-owned supply chain management partnership that operates across Texas and is comprised of not-for-profit health systems. Ms. Wise has conducted several national media interviews, including CBS Evening News and USA Today, and is a frequent speaker at national healthcare industry events.

Roger Nolan - Sr. Vice President, Clinical Resource Management, MedAssets - Dallas, TX |Roger Nolan is senior vice president at Aspen Healthcare Metrics, a MedAssets Company, where he manages and oversees the implementation project for the Texas Purchasing Coalition. Prior to joining MedAssets, Roger was the founder and managing partner of CMR2 Ventures, LLC., a research and advisory consultancy. Roger has more than 25 years of healthcare consulting, business development and operations experience, including The Broadlane Group and LBA Health Care Management/HCIA. Roger received a bachelor’s degree in business administration and a certificate of minor in healthcare administration from LaSalle University in Philadelphia.

2:15 - 3:30 pm General Session
Physician Alignment Panel Discussion
Course 1216 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description: T

Learning Objectives: P

Who Should Attend: S

Carl E. Couch, MD, MMM, FAAFP - Baylor Quality Health Care Initiative| Dr. Couch is a board certified Family Physician, an AOA graduate of the University of Florida medical school. He completed his clinical training at Parkland hospital in Dallas, and holds a Masters in Medical Management from Tulane University in New Orleans. He currently serves as the President of Baylor Quality health care Alliance, a clinically integrated network of physicians and hospitals aligned with Baylor Health Care System. Past accomplishments include: Vice President of Health Care Improvement of Baylor Health Care System 2010-11; Founding director, and 13-year Chairman of the Board of Health Texas Provider Network, an organization of 600 physicians employed by the Baylor Health Care System; Founder of Family Medical Center at Garland, Texas; Active Family Physician 39 years; Founder and executive director of ABC Baylor, the Baylor Health Care System’s 5-day course on clinical quality improvement, which has graduated over 1,000 physician, nursing, and administrative leaders in the past six years; Co Chairman Best Care Committee, Baylor Health Care System; Director physician champions, Baylor Health Care System. His interests as a physician leader include physician group dynamics, group practice organization and function, physician compensation, quality improvement, and medical informatics. He has also done extensive work in redesigning the clinical delivery model to reduce “hassles”, improve quality, and work with the DFW community of payors, providers, and purchasers to simplify the complexity of care delivery, including development of an Accountable Care Organization in Baylor.

J. James Rohack, MD, FACC, FACP - Medical Director for System Improvement, Scott & White Health Plan |Dr. Rohack is the former president of the American Medical Association and is also a Professor of Internal Medicine at the Texas A&M Health Science Center College of Medicine. He also serves as Director, Center for Healthcare Policy. Dr. Rohack earned his MD, and served his Internal Medicien Residency, as well as a Cardiology Clinical Fellowship at the University of Texas Medical Branch at Galveston. With Scott & White since 1986, his patient care emphasis i general and consultative cardiology.

3:30 - 3:45 pm Refreshment Break

3:45 - 5:00 pm General Session
Disaster Recovery: The Joplin, Missouri Experience
Course 1217 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description: In May, 2011 St. John's Mercy Hospital was devastated by the huge tornado that ripped through Joplin, Missouri. Mercy's CFO, Shelley Hunter will talk about the disaster, its affect on the hospital and community, and recovery efforts.

Learning Objectives: Participants will learn about disaster preparation, and response.

Who Should Attend: All healthcare executives

Shelley Hunter - Chief Financial Officer, Mercy Health - Joplin, MO | Shelly Hunter, is a life-long Joplin resident. She earned a Bachelor of Science degree in Computer Information Systems and Bachelor of Science degree in Business Administration-Accounting from Missouri Southern State University and a Masters of Business Administration from Pittsburg State University. Shelly has served as board president for both Joplin NALA Read and Show Me Missouri Chapter of Healthcare Financial Managers Association, where she is still an active volunteer at both the state and national levels. Shelly is a member of the Joplin Rotary. Shelly’s volunteer efforts have also included the Joplin Area Chamber of Commerce, United Way, Soroptomist International as well as other entities in the medical community.

Dan O'Connor - Disaster Recovery | Bio

5:30 - 7:30 pm Conference Reception at The Austin Hyatt

Buses will be available beginning at 5:15 pm to shuttle attendees to and from the Hyatt hotel.

Tuesday, March 27

7:30 - 8:30 am Breakfast

8:00 - 9:15 am Concurrent Session
Chief Nursing Officer Panel Discussion
Course 1218 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description:

Learning Objectives:

Who Should Attend:

Nancy L. Ray - CNO, University Health System - San Antonio, TX | bio

Barbara Lazor - CHRISTUS Health - Houston, TX

Mary Stowe - CNO, Children's Medical Center - Dallas, TX

Karen Watts - CNO, Good Shepard Hospital - Longview, TX

8:00 - 9:15 am Concurrent Session
Leadership Track: Change..It's Not Just Small Coins
Course 1219 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description: Change can be hard to manage. Change in health care can be overwhelming. While managing the change on your own, how do you lead your team through the chaos?

Learning Objectives: After this session, attendees will be able to: Identify the five categories of leadership and the role they play in change management; Understand the cost of changing versus maintaining the status quo; Learn the four "quadrants of change"; and Prepare for facilitation and implementation of change while working with different personalities.

Who Should Attend: Those in leadership roles who are leading employees through changes in their organizations.

Claire Billingsley - Billingsley Consulting Group, LLC - Dallas, TX |Claire Billingsley has led many organizations through change - from Sylvan Learning Systems to FASTSIGNS International, she has helped employees and franchisees navigate the waters through corporate buy-outs and management changes. Through her experiences she has developed a keen sense of awareness of the balance of pushing initiatives forward while gaining the trust and buy-in of her employees. In 2010, Claire was named one of the top "Twenty-five Women to Watch" by the Dallas Business Journal.

9:15 - 10:30 am Concurrent Session
Leadership Track: Mentoring..Moving Yourself and Your Employees Forward
Course 1220 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description: Mentoring is a rewarding, relationship building activity that gains trust and loyalty to your organization, while providing you insight to processes and internal communications. Promoting through the ranks is a much less expensive way to grow your organization, and mentoring can be the building block for the future of your up and coming staff, not to mention give you the reputation of a developer of people.

Learning Objectives: After this session, attendees will be able to: Identify the benefits of a mentoring program; Understand the similarities and differences between mentoring and coaching; Learn the three types of communication to use in a mentoring relationship; Practice mentoring techniques utilizing an easy to use outline; Learn how to set up a mentoring agreement

Who Should Attend: Those in leadership roles who are interested in learning about the benefits of a mentoring program in their organization.

Claire Billingsley - Billingsley Consulting Group, LLC - Dallas, TX |Claire Billingsley has been a mentor for three years at the University of North Texas Professional Leadership Program in Denton, Texas. She also serves on their board as chairelect. Through her business life, Claire has relied on formal and informal mentors to help her navigate through a sea of changes. Claire was chosen in 2010 by the Dallas Business Journal as one of the "Top Women to Watch" for 2010.

9:15 - 10:30 am-Concurrent Session
Medicare / Managed Care / 1115 Waiver
Course 1221 | CPE Credit: 1.5 | Level: Basic | Prerequisites: None

Topic Description:

Learning Objectives:

Who Should Attend:

Ken Janda - President and Chief Executive Officer, Community Health Choice, Inc.|As president of Community Health Choice, Inc., Ken oversees a team of approximately 240 employees serving over 175,000 members in all facets of managed care: from member services to claims to network and clinical management, systems, marketing and regulatory affairs. In addition to serving those in governmental programs, CHC is committed to improving outcomes for its members and reducing the number of uninsured through new subsidized programs for the working uninsured. Ken has over 25 years experience in the managed care industry. Prior to joining CHC in April, 2008, he served as Vice President and Operations manager for Compass Consulting and Benefits’ Employee Benefits and Health Care Division. Previously, he held leadership positions with Humana, Aetna and Prudential Healthcare in marketing, finance, and management of provider networks in Houston, Austin, Dallas, Philadelphia and Memphis.

Peggy Deming, FHFMA, CPA - Executive VP/CFO, Unviersity Health System |Normal0falsefalsefalseEN-USX-NONEX-NONE/* Style Definitions */table.MsoNormalTable{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-qformat:yes;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin:0in;mso-para-margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;}Ms. Deming has over thirty years of health care experience in health care finance, Federal and State reimbursement, budgeting, cost accounting, decision support, managed care, business plan development and physician services. She has worked in public accounting with two of the National accounting firms and worked for the Christus Healthcare System prior to joining University Health System. In her current position as Executive Vice President/Chief Financial Officer for the University Health System, she is directly responsible for the fiscal affairs of the Health System and the reporting thereof to the Health System’s governing board and County Commissioners. In addition, Ms. Deming serves as the Chair on the Hospital Payment Advisory Committee, member of the Medical Care Advisory Committee and a Hospital Reimbursement Advisory Workgroup for the Texas Health and Human Services Commission, and is the past Chair of the Board of Examiners of the Healthcare Financial Management Association. She currently serves on the Texas Hospital Association Policy Committees for Hospital Reimbursement Issues and Hospital Billing and Charges.

10:30 - 10:45 am Refreshment Break

10:45 am - 12:00 pm General Session
Texas Legislative & Regulatory Update
Course 1222 | CPE Credit: 1.5| Level: Basic | Prerequisites: desc

Topic Description: The Texas Legislature is in session! How will healthcare reform, budget cuts, and the Texas political climate affect hospitals, healthcare systems, and patient care in our state?

Learning Objectives: Participants will gain an overview of the status of healthcare legislation and regulation, particularly as applicable to Texas.

Who Should Attend: All interested healthcare executives and leaders.

Dan Stultz, M.D., FACP, FACHE - President/CEO, Texas Hospital Association - Austin, Texas | Dan Stultz, M.D., FACP, FACHE, is a member of the American Hospital Association’s Regional Policy Board 7 and of the State Hospital Association Executives Forum. Stultz was president and CEO of Shannon Health System, a three-hospital health system associated with a multi-specialty clinic and legacy insurance company, in San Angelo, Texas, from 1999 until November 2006. He was a member of the THA Board of Trustees during that time, and served as THA chairman for 2004-05. A physician, Stultz practiced general medicine and specialized in treating arthritis in San Angelo for more than 25 years. Stultz received his bachelor’s degree from Southwestern University in Georgetown, Texas. He attended medical school at The University of Texas Medical School in Houston, and completed his internship and residency at The University of Kentucky.